Terms and Conditions

Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. 


1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website may only be accessible only if you have registered.]


2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

2.3 Subject to paragraph

2.4 no part of this Website may be reproduced without our prior written permission.  


3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so. 


4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy. any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes. 

4.2 When using this website you shall not post or send to or from this Website any material:(a) for which you have not obtained all necessary consents;(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]


5.1 Any links to third party websites located on this Website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.  We do not endorse the third party websites or make representations about them or any material contained in them.  If you choose to access a third party website linked to from this Website, it is at your own risk.

5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;(b) you do not misrepresent your relationship with us or present any false information about us;(c) you do not link from a website that is not owned by you; and (d) your website does not contain content that is offensive,  controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.


6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website. 


7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or  responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website. 7.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.


This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.


Please visit our contact page to view our address and contact information.


10.1  In respect of Individuals in accordance with the Consumer Contracts (information Cancellation & Additional charges) Regulations 2013 and the Consumer Rights Act 2015, you may cancel this course booking agreement by submitting to the address below, or via email to info@trainlocksmiths.co.uk, the appropriate cancellation form. This form must be submitted within 7 days of the date your course booking was made (“Cooling-off Period”) and can be retrieved from the following web page: Statutory Right to Cancel Form

10.3  If you cancel a Course within the Cooling-off Period, you will be entitled to a refund of all monies paid within 7 days of receipt by us of all the materials supplied to you, provided that these are fit to be reused.

10.4  If you cancel a Course after the end of the Cooling-off Period, but at least 28 days prior to the commencement of a Course, then you will be liable to pay a sum equal to the difference between the deposit paid and 50% of the total course fees.

10.5   If you cancel a Course within 28 days of the commencement date of the Course then you are liable to pay all Course Fees.

10.6  If your Commencement Date is within 14 days of the date of your booking is made, your legal right to cancel this agreement under the Consumer Contracts (information Cancellation & Additional charges) Regulations 2013 will not apply.

10.7    If you use any of the Services provided by us, you waive your right to cancel this agreement and the provisions of Clause 10.4 and 10.5 above shall apply.

10.8  If we have provided you with Course Materials, you must return these to us within 7 days of your cancellation date. All Course Materials must be returned before any refund will be paid to you. If you do not return the Course Materials, or they are returned damaged, you will be liable for the cost of replacing them.  Course Materials will be charged at the rates of replacement materials at time of event.  We reserve the right to amend from time to time fees and will notify you 28 days prior to any change.

10.9  If we reserve you a place on a Course and you fail to attend without formal cancellation, you will be liable for the entire Course cost, irrespective of whether you intend to complete the Course at a later date or not. If you do wish to complete your Course, subject to availability, we may be able to permit you to transfer your Course to alternative course date if notified in advance.

10.10  Unless made within the Cooling-off Period, course cancellations will not be accepted if you have already Transferred your Course to a later date, as per Clause 10. The “Cooling-off Period” relates to the initial Course and not to any Course that you have transferred to, or substituted for the initial Course.

All learning materials pertaining to cancelled courses should be returned to us within 7 days of your request to cancel the course. We reserve the right not to process cancellation requests and issue any refunds to you until these materials have been received by us. We also recommend that you return these materials via recorded post to enable their return to be tracked/monitored.